Terms and Conditions

General Terms And Conditions

GENERAL STANDARD TERMS AND CONDITIONS OF Atlas Tours GmbH FOR THE ONGOING ARRANGEMENT OF TRANSPORT SERVICES FOR THE USER

Atlas Tours GmbH, Lehrter Str. 41, 10557 Berlin, HRB 236257 B, VAT DE318495212, shall arrange transport services through the www.atlastours.com booking platform (hereinafter referred to as “Atlas Tours”); the said services shall be rendered by taxi and rental car businesses registered with Atlas Tours (hereinafter referred to as PROVIDER or PROVIDERS) for taxi and rental car clients (hereinafter referred to as USER or USERS). The term “rental cars” hereinafter refers to limousines with a driver (booking classes: Economy Class, Business Class, and First Class).

1. SCOPE OF APPLICATION

Atlas Tours takes due care in maintaining complete transparency towards all parties and all parties render quality services which they offer. This is due to this reason that Atlas Tours’ General Standard Terms and Conditions apply as a foundation to all business relations between USERS and Atlas Tours. These also viable to all USERS for all the offers that are offered to them via Atlas Tours, the arrangement of such offers by Atlas Tours, and any other use of the platform or its services. Any General Standard Terms and Conditions of PROVIDERS or USERS shall only become a part of the contract if their appropriateness is inevitable, and Atlas Tours has given written consent thereto.

2. SUBJECT OF THE AGREEMENT

Passenger transport services rendered by PROVIDERS to USERS are arranged via ATLASTOURS, the booking platform provided by Atlas Tours. Atlas Tours enables PROVIDERS to provide their services to USERS on ATLASTOURS. The PROVIDERS should display their transport service by detailing all the details like qualifications, vehicles, prices, and other relevant data related to their services on ATLASTOURS, and Atlas Tours’ responsibility is to present the whole service offer to the USERS on behalf of PROVIDERS. Via ATLASTOURS by Atlas Tours, the USERS are free to choose the available vehicles and transport capacities and book them through the said platform. Atlas Tours acts as an agent between the PROVIDER and USER in regard to such passenger transport services. The business relation is only made between the PROVIDER and USER for such transportation services.

3. CONCLUSION OF THE CONTRACT, MODIFICATIONS TO THE CONTRACT

3.1 ARRANGEMENT OF PASSENGER TRANSPORT SERVICES RENDERED BY TAXI COMPANIES

Concerning taxi companies that provide passenger transports and are labeled as PROVIDERS, Atlas Tours shall act as an agent for making bookings for such PROVIDERS and shall put PROVIDERS’ service offers on ATLASTOURS on their behalf. USERS then search for the suitable and reliable services on ATLASTOURS and select any service as feasible to them. Atlas Tours acts as a medium through which USERS’ requests pass on to an appropriate PROVIDER who represents as a selected service provider to the user. Now when the inquiry has been completed then the USER will receive a confirmation from Atlas Tours immediately. Rendering the transport service will not come to an end until the job has been accepted by the PROVIDER. The contract is made between the USER and the selected PROVIDER, which comes to a conclusion only when the confirmation sent by Atlas Tours on behalf of the PROVIDER to the USER. After the conclusion made by Atlas Tours, the transport service is rendered by the PROVIDER and the transport service is executed by executing the contractual and statutory provisions (e.g. taxi fare) made between the PROVIDER and the USER. Atlas Tours has been assigned as the trusted body that could manage the accounts of the passenger transport services for the USER on behalf of the PROVIDER.

3.2 ARRANGEMENT OF PASSENGER TRANSPORT SERVICES RENDERED BY RENTAL CAR COMPANIES

Concerning rental car companies which provide passenger transports and are labeled as PROVIDERS, Atlas Tours shall act as an agent for making bookings for such PROVIDERS and shall put PROVIDERS’ service offers on ATLASTOURS on their behalf. USERS then search for the suitable and reliable services on ATLASTOURS and select any service as convenient to them. Atlas Tours acts as a medium through which USERS’ requests pass on to an appropriate PROVIDER who represents as a selected service provider to the user. Now when the inquiry has been completed then the USER will receive a confirmation from Atlas Tours immediately. Rendering the transport service will not come to an end until the job has been accepted by the PROVIDER. The contract is made between the USER and the selected PROVIDER, which comes to a conclusion only when the confirmation sent by Atlas Tours on behalf of the PROVIDER to the USER. After the conclusion made by Atlas Tours, the transport service is rendered by the PROVIDER and the transport service is executed by executing the contractual and statutory provisions (e.g. taxi fare) made between the PROVIDER and the USER. Atlas Tours has been assigned as the trusted body that could manage the accounts of the passenger transport services for the USER on behalf of the PROVIDER.

4. PRICES, FEES AND TERMS OF PAYMENT

4.1 Atlas Tours has an individual account on ATLASTOURS where it provides its services which are free of charge whereas to use Atlas Tours’ services under a corporate account, there needs to fix a monthly user fee.

4.2 Atlas Tours also reserves the right to offer several booking classes with different price standards to the USERS in the name of or on behalf of the PROVIDER.

4.3 There are three booking classes for rental cars (Economy Class, Business Class, First Class) and one booking class for taxis. The three categories of the booking classes may differ in terms of the vehicle category, waiting time, and service provided in the car such as newspapers and drinks, etc.

5. Electronic Payment

5.1 Atlas Tours utilizes the electronic credit card payment system and other electronic methods of payments. Atlas Tours works with a reputable provider for electronic payments that manage credit card details and handle payments. Atlas Tours does not store the USERS’ payment information (Check ATLASTOURS Privacy Statement).

5.2 When booking is done by a USER, then Atlas Tours authenticates the USER’s credit card payment with the payment provider, after which the said amount is deducted when the USER has successfully completed his or her journey with the PROVIDER. In order for the charges to get deducted, the USER is supposed to authorize the final amount at the end of the journey by entering the PIN or by signature. Atlas Tours shall not make the charge to the USER’s account without such authorization.

5.3 The amount charged depends upon the taximeter price for taxis and the fixed price for rental cars plus any other extra charge like route charge, waiting times, etc. However, such changes to the fare shall only be valid if authorized by the USER at the end of the trip.

6. RIGHTS AND OBLIGATIONS OF ATLAS TOURS

6.1 PROVISION OF SERVICES

Via ATLASTOURS, a USER as a potential passenger for a transport job may make direct contact. In this connection, the PROVIDER’s data shall be transmitted to ATLAST